Pan Pacific Vancouver

Our stay at the Pan Pacific Hotel Vancouver was overall very enjoyable. The hotel boasts a fantastic location, perfect for scenic walks along the harbor, through Stanley Park, and into Downtown Vancouver. One of the highlights was the stunning view from our room, overlooking the harbor and the lush greenery of Stanley Park. The room itself was very clean. The gym is well-equipped, though accessing it through a parking deck was slightly inconvenient. The pool area was another highlight, offering breathtaking views of the harbor while relaxing. Breakfast at the hotel was rich and varied, catering to different tastes. A big plus was the hotel’s flexibility and excellent service. Due to an unexpected situation—my husband breaking his leg while skiing—we had to adjust our travel plans. The hotel accommodated us seamlessly, allowing us to check in three days earlier than planned and ensuring we could stay in the same room. A special shoutout to doorman Peter, who truly went above and beyond to assist us. Not only did he provide a wheelchair free of charge, but when another guest accidentally broke my husband’s crutches, he made every effort to find a replacement in the hotel’s storage. His kindness and willingness to help made a huge difference during our stay.

We were made to feel welcome even before we got to the door, with staff greeting us, offering assistance with luggage, and giving directions to lobby for check-in before we even asked. Quick, efficient check-in. Immaculate room and facilities. The beds were very comfortable and everything down to the temperature of the room was perfect. The location is great, easy transit to and from the airport on the Canada Line. Near to attractions such as the Flyover and there is a booth very near that gives info and sells tickets to attractions. Convenient access underground straight from hotel to mall with food court, pharmacy, trains.

At every opportunity to connect with staff was easily the best experience of any hotel in Vancouver I've experienced yet. The room was large, clean and beautiful with a gorgeous city view. Very convenient concierge services as well! Room service options were wonderful and the covered walkway to the convention center were also amazing and one of the main reasons this was booked to begin with. Overall, far exceeded my expectations. Will absolutely stay here again!

Loved the location. Waterfront train station is right there. Everyone in the hotel is kind and friendly. Room was clean. Loved the rainfall shower head.

The Pan Pacific hotel room we enjoyed overlooked Vancouver harbor. Our cruise ship was parked right outside our window on the 18th floor. We enjoyed the Harbor Air seaplanes taking off and landing every five minutes. Those planes are what I most remember about the 2010 Winter Olympics held in Vancouver. The hotel is conveniently located within walking distance of the Olympic cauldron, the convention center, and everything else you could want. There's also a free shuttle bus that stops in front of the Pan Pacific that will transport you to places like the Capilano Suspension Bridge Park.