Pan Pacific Vancouver

Our stay at the Pan Pacific Hotel Vancouver was overall very enjoyable. The hotel boasts a fantastic location, perfect for scenic walks along the harbor, through Stanley Park, and into Downtown Vancouver. One of the highlights was the stunning view from our room, overlooking the harbor and the lush greenery of Stanley Park. The room itself was very clean. The gym is well-equipped, though accessing it through a parking deck was slightly inconvenient. The pool area was another highlight, offering breathtaking views of the harbor while relaxing. Breakfast at the hotel was rich and varied, catering to different tastes. A big plus was the hotel’s flexibility and excellent service. Due to an unexpected situation—my husband breaking his leg while skiing—we had to adjust our travel plans. The hotel accommodated us seamlessly, allowing us to check in three days earlier than planned and ensuring we could stay in the same room. A special shoutout to doorman Peter, who truly went above and beyond to assist us. Not only did he provide a wheelchair free of charge, but when another guest accidentally broke my husband’s crutches, he made every effort to find a replacement in the hotel’s storage. His kindness and willingness to help made a huge difference during our stay.

I can not express the amount of appreciation I have for this hotel! It's next to the Cruise port, Canada Place, with an underground entrance that will take you straight there! Your bags are taken to the ship area for you! Remember to tip appropriately for each bag! The area is thriving with eateries & shops including a tunnel to Waterfront Center that has a drugstore for things you may have forgotten. The hotel itself is beyond fabulous! The room is cozy, bed is comfortable, shower/bathtub is relaxing, the bathroom products are top tier. Staff was helpful and amazing!

Perfect location for a few nights stay before departing on a cruise. The hotel is in Canada Place with direct access to the cruise ship boarding areas.

We were made to feel welcome even before we got to the door, with staff greeting us, offering assistance with luggage, and giving directions to lobby for check-in before we even asked. Quick, efficient check-in. Immaculate room and facilities. The beds were very comfortable and everything down to the temperature of the room was perfect. The location is great, easy transit to and from the airport on the Canada Line. Near to attractions such as the Flyover and there is a booth very near that gives info and sells tickets to attractions. Convenient access underground straight from hotel to mall with food court, pharmacy, trains.

Dedicated check in meant we avoided the queue at reception. Saif was great and nothing was too much trouble. View from the room was simply spectacular - possibly the best in Vancouver. Jepp in the Club Lounge was also excellent and, once again, nothing was a problem or too much trouble. Really excellent service from every one and a great experience on my last day/night before flying back to work.